Privacy Policy
Effective Date: 3rd July 2026
Website: https://www.putrajaya-online.com/
Putrajaya Online (“we”, “our”, or “this website”) respects your privacy and is committed to protecting any personal data that may be collected when you use this website.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or interact with Putrajaya Online.
This website is an independent online directory and informational website. Putrajaya Online is not an official government website and is not operated by any Malaysian government ministry, department, or agency unless clearly stated.
1. Information We Collect
We may collect limited information when you use this website.
- Name
- Email address
- Phone number
- Message or enquiry details
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
We only collect personal information when you voluntarily submit it through forms, emails, contact pages, update request forms, or other website features.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your enquiry or feedback.
- To review submitted updates about government departments, agencies, addresses, phone numbers, or contact links.
- To improve the accuracy and usefulness of this website.
- To maintain website security and prevent spam or abuse.
- To analyse website traffic and improve user experience.
- To comply with legal or regulatory obligations where required.
We do not sell your personal data.
3. Government Agency Information
Putrajaya Online publishes publicly available information about government departments, ministries, agencies, statutory bodies, and public offices located in Putrajaya.
This may include:
- Agency name
- Official website
- Office address
- General phone number
- Contact page link
- Agency category
- Location map
- Short description
This information is provided for directory and informational purposes only.
Visitors should always verify important information directly with the relevant official government website or department.
4. Cookies and Analytics
This website may use cookies or similar technologies to improve browsing experience and understand how visitors use the website.
Cookies may help us:
- Remember website preferences.
- Measure website traffic.
- Understand popular pages.
- Improve website performance.
- Detect technical issues or abuse.
You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
5. Third-Party Services
This website may use third-party services, including but not limited to:
- Google Maps
- Google Analytics
- Search engine tools
- Website hosting services
- Security or spam protection tools
- WordPress plugins
These third-party services may collect technical information such as IP address, browser details, location-related data, or usage behaviour according to their own privacy policies.
When you click external links, such as official government contact pages or Google Maps links, you will leave Putrajaya Online. We are not responsible for the privacy practices, accuracy, or content of external websites.
6. Google Maps
Some department or agency pages may display embedded Google Maps.
Google Maps may collect information according to Google’s own privacy policy, including usage data, device information, and location-related data depending on your browser or device settings.
You may choose not to interact with the embedded map and instead contact the relevant agency directly through its official contact page.
7. Disclosure of Information
We may disclose your information only when necessary, such as:
- To website hosting providers or technical service providers.
- To security, spam prevention, or analytics service providers.
- To comply with legal obligations.
- To protect the rights, safety, or security of this website.
- To respond to a valid request from an authority, where legally required.
We do not sell, rent, or trade personal information to third parties.
8. Data Security
We take reasonable steps to protect personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Users should avoid submitting sensitive personal information through this website unless necessary.
9. Data Retention
We retain personal data only for as long as necessary for the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example:
- Enquiry records may be kept for follow-up or administrative purposes.
- Technical logs may be retained for security and website maintenance.
- Analytics data may be retained in aggregated or anonymised form.
10. Your Rights
Subject to applicable Malaysian law, you may request to:
- Access your personal data.
- Correct inaccurate or outdated personal data.
- Withdraw consent where processing is based on consent.
- Restrict certain uses of your personal data.
- Request deletion of your personal data, where applicable.
11. Children’s Privacy
This website is intended for general informational use.
We do not knowingly collect personal data from children. If you believe a child has submitted personal data to this website, please contact us so that we can review and remove it where appropriate.
12. External Links
Putrajaya Online may contain links to official government websites, agency contact pages, Google Maps, and other external websites.
We provide these links for visitor convenience.
We do not control external websites and are not responsible for their content, security, privacy practices, or availability.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Visitors are encouraged to review this page periodically.
14. Contact Us
For privacy-related enquiries, correction requests, or removal requests, please contact us at:
Putrajaya Online
Website: https://www.putrajaya-online.com/
Contact Page: Contact Us